My Work

Extensive investigation into opentext.com accessibility compliance

Conference tool for customers to build a custom schedule of sessions during the event

Updates to the Agenda Builder conference tool

Website and creative for a local handyman to showcase popular service requests by category

Ticketing system designed to replace two legacy customer support portals into a new UI

Applying corporate design changes across eight systems with different code bases

Designs from my grad school project were developed for the live software product

Design suggestions for updating our 3rd party website search tool

Design updates to the Support webpage to display content based on customer type

From My Blog

Examination of this website with a mock-up of proposed changes

Redesign of an outdated software UI for vetting potential donors

Design suggestions for the advanced search feature in the iPhone app

Design options for marking items as watched and not interested

Five ways the checkout process can cause problems for users

Outline of several accessibility issues for links, tabbing and form validation

Examination of form issues from color constrast to links hidden from keyboard focus

Five reasons to stop using them, now

This is a confusing task for Windows users compared to other browsers

Four ways Kiva's redesign limits keyboard users

A whitepaper on some of the issues to consider when including users with hearing impairments

Page layout suggestions to help people in crisis evaluate if online check-in is right for them

Some design suggestions for making form submission issues more obvious and easier to correct

Checking the home page against the WAI Easy Checks for accessibility heuristics

To accept? or not to accept a connection request

Legacy Projects

Multi-phased design of a custom, portal-driven front-end to the customer support ticketing system

Sample site built to showcase Oracle E-commerce functionality to clients

Employed user experience and usability research to demonstrate e-commerce search journeys for new business development

Full-scale website redesign restructuring content to better suit the needs of potential and existing students and their parents

Developed for Field Marketing as part of a lead generation campaign showcasing customer success stories using OpenText products

Site developed for Corporate Marketing as a social portal for customers and employees to interact

Developed for the Sales department, providing integrated access to selling tools and customer information for employees in the field

Redesign of product solution site to improve usability and findability

Rsearch into accessiblity and usability issues for the web, particularly for e-commerce

Still looking for more? Check out the archive.

About Me

Rachele DiTullio headshot

IAAP-certified Web Accessibility Specialist

I believe in information integrity and accessibility for all through inclusive design principles and I have a wide breadth of knowledge in many areas of web standards and user experience design including HTML, CSS, cross-browser testing, accessibility best practices, information architecture, interaction design, wireframing, prototyping and usability testing.

I earned my Master's Degree in Information Studies from the University of Texas at Austin School of Information .

Contact Me