CMS Software Improvements

Challenge

For my master's degree professional experience project, I assessed summative testing data of the design for the system object selection model in a Content Management System (CMS), with the goal of lessening confusion for software customers.

Visit my project blog external link

Concept

I wireframed new designs external link to develop a working prototype, then wrote a usability test plan and administered six usability tests with representative users.

Read the final usability study report .

Sugested Changes to the Model

Top Finding: Enable "one click" selection of all objects

  • Always have "My Selections" on the right
  • Remove the folder browser for container pickers
  • Change "remove" icon to something else

Sugested New Functionality

Top Finding: Allow drilldown within the folder browser

  • Highlight the last selection for multiple items
  • Ability to add a new folder or channel in context
  • Ability to hide the folder tree when grid is present
project poster explaining the methodology, design and results of this CMS software project

Development

These design changes are now part of the software program OpenText sells to customers.

Single Object Selection - Content Container

screen shot of the old single select content container screen
screen shot of the new single select content container screen

Single Object Selection - Content Item

screen shot of the old single content item select screen
screen shot of the new single content item select screen

Multi Object Selection - Content Container

screen shot of the old multi-select content container screen
screen shot of the new multi-select content container screen

Multi Object Selection - Content Container

screen shot of the old multi-select content item screen
screen shot of the new multi-select content item screen

About Me

Rachele DiTullio headshot

IAAP-certified Web Accessibility Specialist

I believe in information integrity and accessibility for all through inclusive design principles and I have a wide breadth of knowledge in many areas of web standards and user experience design including HTML, CSS, cross-browser testing, accessibility best practices, information architecture, interaction design, wireframing, prototyping and usability testing.

I earned my Master's Degree in Information Studies from the University of Texas at Austin School of Information .

Contact Me